# Live Support

### **The fastest way to get support on GUNZ is through our help station in our** [**Discord**](https://discord.gg/gunz)**.** <a href="#the-fastest-way-to-get-support-on-gunz-is-through-our-help-station-in-our-discord." id="the-fastest-way-to-get-support-on-gunz-is-through-our-help-station-in-our-discord."></a>

* To make a help station ticket, join our [Discord](https://discord.gg/gunz) server and get verified.<br>

  <figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2YdrUPPyk9JL0l6BgOcQ%2Fuploads%2FtkQCE5JmyBJPPvAaspqZ%2Fimage.png?alt=media&#x26;token=3338f6ad-c9f6-4d88-a5a4-e475c5ee1474" alt=""><figcaption></figcaption></figure>
* Once you're verified, navigate to the support section and click on help station.

  <figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2YdrUPPyk9JL0l6BgOcQ%2Fuploads%2Fie0RwoBD846jXfTddHIB%2Fimage.png?alt=media&#x26;token=60c0c694-a23c-40ca-8750-170d512ddfcf" alt=""><figcaption></figcaption></figure>
* When done, you'll be prompted with the following, click on the "How can we help you?" button.

  <figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2YdrUPPyk9JL0l6BgOcQ%2Fuploads%2FxpGCPc8TZByaWiydYhln%2Fimage.png?alt=media&#x26;token=21cbd63d-97ba-4a76-bb25-a12793f66e6d" alt=""><figcaption></figcaption></figure>
* You'll be prompted with 3 options as shown below, choose the one which is most relevant to your issue, A ticket will be made for you where you can describe your issue.

  <figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2YdrUPPyk9JL0l6BgOcQ%2Fuploads%2FNt8OAwzHctwIeznbLt6n%2Fimage.png?alt=media&#x26;token=928e2573-3021-46d2-bfa3-1243cd7514ea" alt=""><figcaption></figcaption></figure>
* To find your ticket, simply click on the hyperlink as shown below.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2YdrUPPyk9JL0l6BgOcQ%2Fuploads%2Fpn3GnWpYMnU4wVwVwY7E%2Fimage.png?alt=media&#x26;token=7bf26107-07e8-4a6f-8c76-cf6eac576c8a" alt=""><figcaption></figcaption></figure>

* Make sure to include as many details as possible regarding your issue to ensure the fastest response and action.

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2YdrUPPyk9JL0l6BgOcQ%2Fuploads%2Fe9J7Kk6xSaWkmvw2e2jw%2Fimage.png?alt=media&#x26;token=bb1dafc9-18e6-4fab-917f-6bcd51aec17a" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/zoRaKM7p8vWWHRs6NaWb" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
The GUNZ Team will NEVER ask for your password in a ticket.
{% endhint %}

{% hint style="success" %}
The GUNZ Team WILL ask for your username to help you with your issue, feel free to share that.
{% endhint %}


---

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