GUNZ Guide
  • 👋Welcome to GunZ
  • Welcome to GUNZ!
  • Official Links
  • 💻Getting started
    • System Requirements
    • Registration Guide
    • Download Guide
    • Installation Guide
      • Deleting Previous Versions
    • Getting in Game
    • Troubleshooting
      • Launcher issues
      • Antivirus issues
      • Missing/Deleted Files
      • Game Lags/Crashes
        • Disabling D3D9EX
      • DirectX Issues
      • If Issues Persist
  • 🎮How to play GunZ
    • How to play
      • Basic Controls
      • Gameplay and Mechanics
      • Glitch Mechanics:
    • Equipment
    • Movement and Tricks
      • Basic movements
      • Advanced Movements
    • Player VS Player
      • Team Deathmatch
      • The Duel Match
      • Deathmatch
      • Gladiator
      • Spy
      • Berserker Deathmatch
      • Reverse Berserker Deathmatch
      • Training Mode
      • Gladiator Team Deathmatch
      • Extreme Team Deathmatch
      • Capture The Flag
      • Assasination
      • Team Training
    • Player VS Environment
      • Quests
        • Quest Items and Bosses
    • Combat guide
      • Lead & Anti Lead
      • Recommended Keybinds
      • K-Style
      • D-Style
    • Commands
  • 🌎The GunZ Community!
    • Clans
      • Clan Wars
    • Live Support
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  1. Getting started
  2. Troubleshooting

DirectX Issues

PreviousDisabling D3D9EXNextIf Issues Persist

After installing GUNZ and running the launcher, you may encounter the following, or similar error:

  • To resolve this issue, start with locating your GUNZ Folder, usually found in: C:\Program Files (x86)\GG\GUNZ

  • Right-click the file called "config" and click on "edit"

  • Scroll down until you see "Width" and "Height"

  • Now, search "This PC" in your Windows start menu, right click it and go to properties.

  • Once you're on the page, click on "Display" on the top left ,find the "Display resolution".

  • Now, enter the first value from "Display resolution" into the "Width" section of the config, and the second value in the "Height" section.

Do not save the config file with a .txt extension, the game will not run if it is saved with a .txt extension. If it's trying to save with the .txt extension, follow the steps below:

  • Hit File in the top left, and “Save as”...

  • On the dropdown, select “all files”.

  • Manually save it as “config.xml” on your desktop (not just “config”, you must add the extension too). Once done, drag the file into your GUNZ folder and replace the original config file with the new one.

The game must NOT be running when you do this process.

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