> For the complete documentation index, see [llms.txt](https://gunz.gitbook.io/gunz-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gunz.gitbook.io/gunz-guide/getting-started/troubleshooting/launcher-issues.md).

# Launcher issues

## <mark style="color:yellow;">After installing GUNZ and running the launcher, you may encounter the following, or similar error:</mark>

<figure><img src="https://lh5.googleusercontent.com/B-PXZbzzYyFeUHURfhbPmrBPZ4dBY4haTAB0Vq2jNzgAvlXBLkrdVW8YPU9XROyUx0HYbMZRyI9JAtljfuRZ3d50JEmgBqnY8r62kVdWv4oWGhd8NOnqkoeY3jJhFjrZhle6pFsfZhAbCqVp-HqbLpI" alt=""><figcaption></figcaption></figure>

* To resolve this issue, start with locating your GUNZ Folder, usually found in:\
  \
  `C:\Program Files (x86)\GG\GUNZ`<br>
* Right-click the folder called "patch" and delete it. Repeat the same step with "config.xml" and "gunz.exe". (see below)\ <br>

  <figure><img src="/files/Z3HdmUkAo0qneB61uzZu" alt=""><figcaption></figcaption></figure>
* Proceed to run your GUNZ Launcher as administrator. The launcher will attempt to re-download the missing/broken files.

{% hint style="info" %}
If the launcher is not able to re-download the missing/broken files, you will have to manually [re-download](/gunz-guide/getting-started/download-guide.md) the game.
{% endhint %}