> For the complete documentation index, see [llms.txt](https://gunz.gitbook.io/gunz-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gunz.gitbook.io/gunz-guide/getting-started/troubleshooting/game-lags-crashes.md).

# Game Lags/Crashes

## <mark style="color:yellow;">If GUNZ lags/crashes/freezes during gameplay, follow the steps below to fix these issues.</mark>

* Locate your GUNZ files/folder, usually located at :

<mark style="color:yellow;">`C:\Program Files (x86)\GG\GUNZ`</mark>

* Right-click on the “gunz” application and hit “properties” as shown below.\ <br>

  <figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/WLqhutiD4N4Z9iT10X8v/image.png" alt=""><figcaption></figcaption></figure>
* Proceed to the “Compatibility” tab.

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/sV6rMsbmGINSc7OwDEK3/image.png" alt=""><figcaption></figcaption></figure>

* Select “Run this program in compatibility mode”.

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/dzThi8KbeNkjtkHTRhqM/image.png" alt=""><figcaption></figcaption></figure>

* Select “Windows XP, Service Pack 3 from the drop down menu.

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/MPertKXtvvfrraQEcI1d/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/gcZ4qFXYFfaAByePhyF4/image.png" alt=""><figcaption></figcaption></figure>

#### Also, ensure you check the following two options(as seen below):

“Disable full-screen optimisations”

“Run this program as administrator”

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/PsNfJSZLIsxf5jpCEQ50/image.png" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** it may also be worth trying to check “use legacy ICC colour management” option if this does not work.
{% endhint %}

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/6rEeeaPCqAq1DeEyqTXu/image.png" alt=""><figcaption></figcaption></figure>

* Repeat the exact same steps above with the “launcher” application, as seen below:

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/9PCbMij4D1oe5RIbZnjM/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/1whb7QHeSxVdzTjBohVZ/blobs/wIPnVn7fTqKgGjybjoXv/image.png" alt=""><figcaption></figcaption></figure>

* Hit "Apply" and OK.